Testing of Sales and Marketing Application
Client:
The
client is the US subsidiary
of a global leader in the management of production and energy resources.
They specialize in helping customers to improve their performance
and profitability, across a focused span of industries. The client
provides market-leading expertise and technology to their customers
in the oil, gas and chemicals sector; in power generation; food,
beverage and personal healthcare; and in discrete and hybrid manufacturing.
They also ensure the safe and efficient use of energy and natural
resources, through innovative solutions for utilities; operators
of industrial, commercial and residential buildings; equipment manufacturers;
and all enterprises that depend on a high-quality, continuous power
supply. The client also serves the specialized Rail systems, Wind
Power and Power Component markets.
Team:
A 3
member test team (technical leader, and tester engineers) located
at the lab in New Delhi, India.
One (1) Project Manager located at our Research Triangle Park, Raleigh,
NC.
Duration:
2002 - 2003
Software Technologies:
Windows 98, Windows NT 4.0 Service Pack 4, Windows ME, Windows 2000 Service Pack 2
Special Hardware:
- RIVA TNT 2 (PCI)
- RIVA TNT 2 (AGP)
- NVIDIA GE Force 2
A Brief Description:
The
client has developed an application that will be used by its’ Sales
Personnel for presentations at the customer sites. The application
resides on a CD media. It runs on the personal computers (laptops
or desktops).
This
Software will be used by the client to present on-line demonstration
of their products to their customers. The client has Sales Representatives
(“SR”) all over the country (and world). These SRs actually visit
their regional customers on-site and present the presentation.
The
process is as follows:
- On the day of the presentation, the SR visits the customer site either
with or without laptop and application CD.
- At the time of presentation, the SR plugs the CD in his/her laptop
OR customer’s PC that has Internet connection (dial-in or DSL).
This machine becomes the Viewer. In one session, there could be
two viewers.
- At
the same time the Specialist in Raleigh office logs in from his
computer that already has the application loaded on his PC. He
becomes the Presenter. In one session, there can be only one presenter.
- The
complete application resides on CD. When the Presenter and Viewer
are logged on through the Internet (using some main server in
the client's ISP / data center). The application in Presenter
mode and Viewer mode then communicate with each other throughout
the presentation.
- Depending
on customer’s needs, the presenter selects the presentation items.
- The
actual presentation is in Macromedia Flash. It has simulation
of a Control Room with all the equipments. The presentation demonstrates
the functionality and connectivity of various equipments. The
presentation has video and audio components.
- The
Presenter controls the operation within the application.
- The
viewer has View only control except Groupboard functionality.
Since
the SRs are not all client's employees, they are free to use personal
computers of any configuration (currently only with Microsoft Operating
System). Therefore, this application needs to run on various platforms
of hardware, operating systems, browsers etc.
Scope
The
objective of this project was to test the application on various
configurations. The testing of the application was conducted with
following parameters:
Scope for Testing
Following parameters were used for testing:
Processors
- Pentium II 400 MHz
- Pentium III 500 MHz
- Pentium III 850 MHz
Operating Systems
- Windows 98
- Windows NT 4.0 Service Pack 4
- Windows ME
- Windows 2000 Service Pack 2
Memory
Graphics Adapters
- Standard Graphic Adapter (On Board)
- RIVA TNT 2 (PCI)
- RIVA TNT 2 (AGP)
- NVIDIA GE Force 2
Browsers
- Internet Explorer 4.7
- Internet Explorer 5
- Internet Explorer 5.5
- Internet Explorer 6
- Netscape 6.2
- AOL 6
Connectivity
|
