NOC-Production-Operations support for Business
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A network operations center (NOC) is a place from which administrators supervise, monitor and maintain a telecommunications network. Large enterprises with large networks as well as large network service providers typically have a network operations center, a room containing visualizations of the network or networks that are being monitored, workstations at which the detailed status of the network can be seen, and the necessary software to manage the networks. The network operations center is the focal point for network troubleshooting, software distribution and updating, router and domain name management, performance monitoring, and coordination with affiliated networks.
G&G Technologies, Inc. has the ability to manage telephone system components and your entire network – from WAN segments to routers to switches to servers to PCs, telephones, and the applications they run – all from one, intuitive window. This means that multiple systems keep watch over your entire IP Telephony Communications infrastructure, ensuring that we quickly identify and resolve any anomalies anywhere throughout the system, sometimes before you know they exist. If there is an issue, the system triggers audible and visual alerts and sends emails a specific escalation path to our NOC Technicians and key Engineers to triage and resolve the event.