Establish a plan for how the teams can best work together to meet the customer’s business needs. This is best accomplished by meeting with the customer face-to-face to understand their business needs and determine processes and procedures that will develop a good working relationship between the offshore development team and the client. Determine environment and tools that will be necessary to perform the assigned work (Operating System, database, programming languages, software tools, etc.) Provide customer-defined status reports and project plans to clients for regularly scheduled status meetings. Reporting results of these meetings to the client and the offshore software development services outsourcing team. Determine estimates and schedules for each project deliverable by working closely with the software development team and the customer.
Clearly defining and managing project deliverables including change requests. Identifying outsourcing project risks. Resolving project issues and concerns in a timely manner to reduce cost overruns.
Software developments can be classified as a science in that it relies on proven and repeatable techniques to achieve project success stories. However, it can also be classified as an art since is requires intuitive skills to apply to specific customer problems. G&G project managers combine both skills to ensure projects flow smoothly and timely. They know how to use state-of-the-art software development tools to ensure all components of a project are identified and tracked until project has been successfully completed.